bets

Opening your account

Volcano Vegas

To create an account to use any of the services on the website, you must provide your email address, create a password and provide us with any other information, including your name, date of birth and telephone number, necessary to complete the registration procedure.

Identity verification is not mandatory. Nonetheless, the Company reserves the right to request proof of your identity, as well as residence, at any time during your interaction with the Site as a registered player. Therefore, All information you provide during the registration procedure is considered accurate and complete. If you provide inaccurate or incomplete information, We may close your account or limit/void your transactions.

Only one account per person is allowed. All other accounts you open on the Platform will be closed and all earnings from such duplicate accounts will be canceled.

If you are a Politically Exposed Person, you must notify us. Politically Exposed Persons are the following people:

• heads of state, heads of government, ministers and vice-ministers or deputies;
• members of parliament or similar legislative bodies;
• members of the governing bodies of political parties;
• members of the higher courts, constitutional courts or other high-level judicial bodies, whose decisions cannot be appealed, except in exceptional circumstances;
• members of audit courts or central bank councils;
• ambassadors, charge d'affaires and high-ranking officers of the armed forces;
• members of management bodies, direction or supervision of public companies;
• directors, deputy directors and board members or equivalent role of an international organization.

If you are a Politically Exposed Person, must go through a special verification procedure. em particular, he or she will need to provide documents confirming the source of your income.

VERIFICATION OF YOUR IDENTITY; MONEY LAUNDERING REQUIREMENTS

All of our customers admit and agree that:

• They have more than 18 years of age or have reached any age required for gambling in any particular jurisdiction.
• They use their own payment methods for deposit and withdrawal transactions and provide complete and correct information about the payment methods they use.
• They are aware of all risks involved and are fully responsible for any losses that may occur.
• They understand all the rules and procedures of online gambling, as well as games and betting. They will not commit any act that could harm the Company's reputation.
• By accepting these Terms, you agree that we may carry out any checks that we consider appropriate in each particular case. You also agree that, during the verification procedure, we can stop you from withdrawing funds from your account.

If any part of the information you provide to us is false, we reserve the right to:

• Permanently close your Vulkan Vegas account.
• Void all transactions and return deposited funds to you.
• Void all bets.
• Cancel all withdrawals and winnings.
• We may also require confirmation of Source of Funds if you make large deposits. You must provide us with all necessary documents in this case.

User name, password and security

Players are responsible for keeping their account username and password safe from anyone. If you have lost your username or password, can initiate a recovery procedure. You must admit all losses that occurred on your account. Players must notify the Company immediately of any unauthorized activities on their accounts.

Deposits and withdrawals to/from your account

To play at Vulkan Vegas, as well as participate in other website activities, you must recharge your game account. by doing this, do you agree that:

All the money you use to top up your account on our platform comes from legal sources.

Payments you make to your gaming account are authorized and you will not attempt to refund them or claim that money in any other way. If these rules are broken by you, your account will be closed immediately.

The money you use to deposit into your Casino account comes from you and you alone. We do not accept payments made by friends, relatives, partners, etc.

Players can use their own phone numbers to confirm transactions. This telephone number must be indicated on your accounts.

In case of suspicious payments, including those made with stolen credit or debit cards, We can block your account and reverse any transactions made on it. We will also inform the competent authorities about such cases. Nonetheless, We are not responsible for any unauthorized use of credit and debit cards, regardless of whether they were stolen or not.

Regarding duplicate accounts, We can offset your positive balances at any time. This is also relevant when it comes to any cheating, collusion or fraudulent activities.

By accepting these Terms, you acknowledge that your account on the Platform is not your bank account. The money you keep in your Casino account is not guaranteed, sponsored or protected by any type of insurance. You cannot earn interest on money deposited into your Platform account.

Withdrawal of funds can be requested under the following conditions:

You have confirmed all your deposit transactions and they have not been reversed or reversed.

You have completed all necessary verification procedures.

Before you can withdraw funds, some points must be considered:

• You must have filled in all required information before claiming withdrawal;
• Funds must be withdrawn using the same banking options as they were deposited into your account;
• You need to top up your account at least once;
• Players who request withdrawal of $ 1.000 or more must complete the verification procedure;
• Cash withdrawals that have been deposited through telephone operators are delayed for 2 a 3 weeks for additional fraud checking;
• If the turnover amount is twice less than the deposit amount, Our Platform reserves the right to charge a commission of 20% for such a kick.

All transactions below EUR 500 will be processed in 5 minutes and up 12 hours. Money release time may depend on the specific banking option you choose.

For players with KYC completed, EUR transactions 500 to EUR 5.000 will be processed in 5 minutes to 48 hours, but not greater than 5 working days. You should keep in mind that the money release period may take longer.

Volcano Vegas

For players with KYC completed, EUR withdrawal transactions 5.000 to EUR 30.000 will be processed in 5 minutes to 96 hours, but not greater than 30 working days from the time of the request. You should keep in mind that releasing the money may take longer.

If the total amount of your withdrawal is 20 times greater than the total sum of your recharges, you will not be able to withdraw more than EUR 5.000 in a period of 30 dias. Other withdrawal conditions at Vulkan Vegas will be negotiated individually with each customer.